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Group pickup at the room/site level can now be done on the booking engine using the type with room # drop-down or map. You can also now do group pickup at the room/site level one at a time in Skyware. Previously it was just batch pickup for this functionality. (2026-08-31)
 
Scheduled Tasks have been added to Skyware. They will be added as requested. First one is the ability to close out the property by time with filters - such as rate plan and/or room type. (2026-08-31)
 
IMPORTANT - Skyware has a new custom phone system and will discontinue using direct phone #'s for each staff member and now utilize extensions. Call our main phone number (US) 877.759.9329 or (UK) 0800.817.4830 and when prompted enter the extension. (2026-08-24)
 
A room type filter has been added to Guest Communications. (2026-08-24)
 
Maintenance Work Orders can now have a custom user defined status. (2026-08-24)
 
Skyware now offers a full Quick Books for the Web integration. Call our support line for details. (2026-08-11)
 
Skyware has a new UK #. Please use 0800 817 4830 to contact Skyware Support. Our old number will be disconnected at the end of this month (August). (2026-08-10)
 
Digital signatures are now available for the activity schedule. They can be accessed once set up in the activity edit screen. (2026-08-03)
 
Housekeeping Room Assignments report has been modified to show the arriving guest below the service. The arrival date will now show the current guest not the arriving with **. (2026-07-21)
 
Batch Texting (Stays) has expanded filters added for more targeted texting. (2026-07-13)
 
Batch Texting (Activities) as been added to the texting menu. (2026-07-13)
 
A Transient Only option has been added to the Batch Check Out. (2026-07-06)
 
Housekeeping Sheets Report - A Pending Soft Check-in column has been added to the last column of this report. Will be Yes of the soft check-in is pending. (2026-07-06)
 
The Group History report can now be filtered by the Group Status. (2026-06-29)
 
A direct link to the guest attached to the activity has been added to the Activity edit screen. (2026-06-29)
 
You can now text the guest attached to an activity from the Activity edit screen. (2026-06-29)
 
The Deposits report has been updated slightly for clarity. An “Added” column has also been added to make non-deposit entries easier to identify. (2026-06-06)
 
Ask Skyware - is now in everyone's top tool bar. This is a great tool to query the help file in plain English. This does not look at live data just the help file. (2026-05-26)
 
Mutliple cell phone #'s can be entered by separating them with a semi-color into the appropriate phone # field. Allows for texting to multiple phones from the same guest record. (2026-05-26)
 
Sales & Catering - Bevg, AV, Setup, Misc on a function has been modified to allow a custom List Order to be inserted. (2026-05-18)
 

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