Modify an Open Restaurant Check

The Restaurant Check screen is where menu order information, number of customers at a table, and other information is added to an open restaurant check.

The Restaurant Check screen appears after you create a new check and select a table, or after you select to view an open check.

There are three ways to view an open check to modify it - these are each done from the Checks section of the Point of Sale Menu:

• Click the Create/Open Check command, and select one of your tables (listed in blue) from the Table list. Then select an open check from the Checks list on the left.
• Click Quick Sale and select one of the open checks listed in the Checks list on the left.
• Use the Open Checks command to see a list of open checks, and select one to view.

The Restaurant Check screen allows you to perform the following tasks:

• Use the Covers text box to enter the number of customers to be included on this check. You can have multiple checks for each table if needed, however each will have their own Restaurant Check screen for modifications.
• Use the Change Table button to return to the Create/Open Check screen. This allows you to change the table for the open check, and also allows you to select a different Restaurant or Meal Period for the check. Keep in mind that the Meal Period determines what menu items are available to post to the check (if your POS is configured that way).
• The Checks list works as follows:
  • If you selected your table from the Create/Open check screen and you have multiple checks for the table, those checks are listed in the Checks list and can each be selected to view or modify.
  • If you are using the Quick Sale screen, all currently open checks appear in the Checks list.
  • Use the New button under the Checks list to add a New Check for the table. This is useful if the table wants separate checks generated for their meal.
  • If a check has a zero balance, select the check from the list and click the Delete button located below the list.
• Use the Menu Items tab to select food and beverage items for the order and Post each to the check. See Add or Remove Menu Items.

• Seats can be selected when adding items.

• If the UPC of an item needs to be manually entered, click on theBar Code Icon on the upper right side of the items menu.
• If customer ID needs verified scan drivers license. The ticket will turn light green for 21 or over or light red for under 21 if the scanner is used.
• Use the Kitchen Check button to send a copy of the check to the appropriate kitchen station printer (if configured for the system).
• Click Print to print out the check for the customer.
• Use the Payments tab to receive and post payments to the check. See Applying Payments to an Open Check.
• Use the Gratuity/Misc $ tab to add an automatic gratuity and/or discount to the check. This can be done in either currency amount or as a percentage of the check. See Adding Discounts or Gratuities to an Open Check.
• Use the Post button to post any changes to the check, including menu items, payments, and gratuity/discounts to the check.
• Use the Delete Item(s) button to remove items from the check. In the Postings list, click on the item to be removed, and click Delete Item(s). To click multiple items, hold down the Shift key while selecting each item.
•  

NOTE: The options available in the POS Check interface are determined by how the POS system is configured, and the options created for the system. If you are having trouble finding the items you need or configuring customer orders easily, contact your manager and/or system administrator. They may be able to adjust the POS configuration to provide more appropriate options.